On this page you can review AVROA’s Terms and Conditions, Privacy Policy and Content Guidelines


Last updated: December 28th, 2017

 The AVROA website is owned and operated by The Association of Vacation Rental Operators and Affiliates, a non-profit corporation based in Tallahassee, Florida.. By using or accessing the AVROA.org website “Site” you acknowledge that you agree to and are subject to the following terms and conditions. If you not do follow the rules, we reserve the right to cancel your membership.

1-    The Site is a Venue. You are solely responsible for the results of any transaction you enter into through this site.

2-    You agree that you will abide by all the laws Local, State and Federal, pay all applicable taxes and  acquire any necessary businesses licenses or permits

3-     You agree to conduct business in accordance with the AVROA policies as stated here and described on our website.

4-    You agree to properly handle any guest information you may have and safeguard that information.

5-    You agree to use this site solely for the purpose it is intended for.

6-    The site and its content are protected by copyright and you cannot copy or reproduce any aspect of this site without our express written permission.

7-    You are responsible for what you write on this site. You cannot use this site for commercial purposes (other than what this site is intended for) or spam our communities or any other AVROA area.

8-    You are not allowed to write offensive or obscene material, false or misleading statements.

9-    You are expected to only post accurate and truthful information that you have a right to post.

10-   If you come up with an idea that may be helpful to AVROA we appreciate your help but if you give it to us we are not going to pay you anything for it and it becomes our property.

11- You acknowledge that AVROA.org is a public site and is vulnerable to outside cyber-attacks. If by chance information is stolen we are sorry but we are not responsible for any damages you may incur.

12- You acknowledge that if you get into some legal battle with someone that is the result of the use of this site you will hold AVROA harmless from any liability.

13- To contact us for any reason, users can go to https://avroa.org/contact

14- You are only allowed to use our trademarks and logos with our express written permission.

15- If you do not turn off auto-renewal and you continue to use AVROA services, you re-affirm and authorize us to charge your form of payment at the end of each membership term for an additional term of the same duration as the initial term and at the then-current, membership rate.

16- If you apply for property certification, through the action of applying you attest that all the information you submit is accurate and true. You also agree to hold AVROA., it’s employees and affiliates harmless from any liability arising from submitting false information.

17- By joining AVROA you automatically give us permission to add your email address to our mailing list where your will receive updates on AVROA services, newsletters and other helpful information. You can unsubscribe from this service at any time by clicking on “Unsubscribe” at the bottom of any email you receive from this service.

18- You understand that AVROA can update its Terms and Conditions at any time and that your use of this site constitutes your acceptance of any amendments or additions to our Terms and Conditions

AVROA Certification Disclaimer:

AVROA certification is a process that confirms owner and manager credentials and their rightful association with the rental properties they represent. As part of the AVROA certification process, applicants must agree to abide by AVROA “Code of Ethics” which requires the truthful representation of their properties amenities in the property listings.

It is AVROA’s intention to enforce member compliance with our “Code of Ethics” but we also must advise you that we have not inspected the physical property and while we can assure you that we have confirmed that the rental property, owner or manager are legitimate we cannot guarantee that all the rental’s amenities will reach your expectations.

AVROA’s Privacy Policy:

AVROA’s Customer Privacy Policy is part of our commitment to deliver the highest quality products and services to our AVROA members. This Policy guides how we collect, store and use member information and will be periodically assessed against new technologies, business practices and our members’ changing needs.

AVROA may, from time to time, modify this Customer Privacy Policy to reflect legal, technological and other developments. In that event the changes will appear at this location.

Our Policy recognizes two kinds of personal data that deserve varying levels of protection:

  • Personally-Identifiable Information includes, for example, e-mail addresses, billing information, and,
  • “Click stream” data that tracks user activity on a Web site or online service. AVROA is committed to using all reasonable efforts to abide by the following Policy statement:

Collection of Data:

Personally-Identifiable Information will only be collected to the extent that AVROA deems reasonably necessary to serve AVROA members. Please be aware that if you disclose Personally-Identifiable Information on the AVROA Website, that information may be collected and used by third parties without our knowledge and may result in unsolicited communications from third parties. Such activities are beyond the control of AVROA.


Appropriate safeguards will be implemented to ensure the security, integrity and privacy of Personally-Identifiable Information about our customers and prospects.

Information Sharing and Disclosure:

AVROA does not rent, sell, or share personal information about you or your guests with other people or unaffiliated companies. We will share your data to provide the products or services you’ve requested, when we have your permission, or under the following circumstances:

  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of AVROA’s terms of use, or as otherwise required by law.

AVROA Newsletters and Emails:

As a member of AVROA, you may receive either AVROA informational emails or newsletters. You may cancel your subscription to these at any time by either clicking the “unsubscribe” link or by contacting us.

AVROA’s Content Guidelines:

First, you should know that there is no way we can check every item posted by our members on our website or on our various social media platforms such as Facebook, LinkedIn,Twitter and Google+ and that we take no responsibility for the accuracy of any of these posts. However, we do reserve the right to remove any content at our discretion. We also expect any post you make to adhere to the following guidelines:

  • Whatever content you post has to be relevant to the area you are posting to
  • You can’t violate anyone’s rights. Hate material will not be tolerated
  • You can’t post other peoples’ personal information without their permission
  • You can’t be rude, obscene, vulgar or abusive
  • Obviously, if what you are posting is against the law you can’t do it
  • If you are writing a review please be objective and accurate
  • You have to have permission to post any content you did not create
  • You can’t use your posting to coerce or otherwise threaten someone
  • Posting libelous content can get you sued. If we think something you have posted could potentially pull AVROA into litigation we are going to take it down.

AVROA can update these terms and conditions at any time without notice. Your use of this site is your automatic acceptance of these terms.

If you have any questions about AVROA’s policies feel free to…Contact Us